Reading & Real Talk: Complaints
English Grade 9 (Super Goal 3) · Unit 10: Who Used My Toothpaste? · Lesson 10-3 · Term 2
Also known as: Complaints · Reading comprehension
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Lesson idea
Read about common complaints people have about impolite behavior, and use expressions to talk about annoying habits and being a polite guest.
Key points
- Common complaints: people who cut in line, talk loudly on phones, litter, or don't clean up after themselves.
- make yourself at home = relax and feel comfortable in someone's house.
- At long last! = finally, after a long wait.
Vocabulary
Lesson questions (12)
- It's impolite to ____ when everyone else is waiting their turn.
Answer: cut in line - We all have to ____ at the bank until our number is called.
Answer: wait in line - Host: "Welcome! Please come in and make yourself at ____."
Answer: home - "The bus finally arrived after an hour!" – "At long ____!"
Answer: last - "My brother used all my shampoo and my towel." – "That's a bit ____ much."
Answer: too - Throwing trash in the street is ____ behavior.
Answer: impolite - People who ____ in parks make them dirty for everyone.
Answer: litter - Talking loudly on your phone in a hospital ____ other people.
Answer: annoys - The writer complains about people who don't ____ after themselves in public places.
Answer: clean up - Good neighbors ____ each other's privacy.
Answer: respect - In an essay about impolite behavior, a good conclusion is:
Answer: If we all respect others, our community will be a better place. - "Would you mind not ____ so loudly? The baby is sleeping."
Answer: talking
More lessons in Unit 10: Who Used My Toothpaste?
Questions about this lesson
What does cut in line mean?
To jump the queue and stand in front of others, which is impolite behaviour.
Why does a complaint need to be polite?
To solve the problem without annoying or insulting anyone.
How do we answer the questions?
Read the text and find the sentence that contains the answer, then report its meaning accurately. Example: if we are asked the reason for the complaint, we look for the sentence that gives it.
Do students need an account to play this lesson?
No. The teacher shares the lesson link; the student types a first name and plays on a phone or computer, and the score reaches the teacher.
Which games suit this lesson?
You can play it in The Hunter, Complete the sentence, Match Up, Matching pairs and the other games and activities on Hessa Play.